Your account has been reactivated at this time. As a result of our investigation, we are unable to refund this for you as there does not appear to be any suspected unauthorized activity. Per our terms of use, you are responsible for maintaining the confidentiality of your username and password, whether by you or others. I've had a chance to review your account, and see the wager was placed in the same location and on the same device you've done majority of your deposits, withdrawals, wagers, etc.Īs per your action log, it appears as though this is a situation where either the wager was authorized by you, a relative/friend, or someone you know that has legitimate access to your account signed into your account and proceeded to place the wager. Hi This is Thomas, on behalf of the accounts team here at FanDuel.
Did any of you receive a similar type emails at first? I know this device part cannot be true. The day this happened I made a report to fanduel and the account team emails me back the next day saying this.
